Privacy Policy

📜 Tintenrebell

Last updated: April 9, 2025

This Privacy Policy describes how Tintenrebell ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from tintenrebell.ca (the "Site"), or otherwise interact with us.

By accessing or using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the updated policy on the Site and update the "Last updated" date.

2. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide directly:

  • Contact details (name, address, phone number, email address)

  • Order details (billing and shipping address, payment confirmation)

  • Account details (username, password, security questions)

  • Customer support communications

Information collected automatically:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent on pages)

  • Cookies and similar technologies (see Cookie Policy below)

Information from third parties:

  • Shopify (to operate the store)

  • Payment providers (to process your orders)

  • Marketing and advertising partners

3. How We Use Your Information

We use your information to:

  • Provide products and services (fulfill orders, process payments, handle returns)

  • Communicate with you (customer service, updates)

  • Personalize marketing and advertising

  • Detect and prevent fraud

  • Comply with legal obligations

4. Cookies

We use cookies and similar technologies to operate and improve our Site.
You can manage cookies through your browser settings. Blocking cookies may affect your experience on our Site.

We honor the Global Privacy Control (GPC) signal where applicable.
Learn more: https://globalprivacycontrol.org/

5. Sharing of Personal Information

We may share your personal information with:

  • Service providers (e.g., Shopify, payment processors, shipping partners)

  • Business and marketing partners

  • Affiliates within our company group

  • Legal authorities (if required by law)

We may share limited information (e.g., name, email, shopping behavior) with marketing partners for advertising purposes. This sharing may be considered a "sale" or "sharing" under some US state laws.
You can opt-out of such activities via our cookie banner or by contacting us.

6. User-Generated Content

If you post reviews or content on the Site, it may be visible to others.
Please share information responsibly – we cannot control what third parties may do with public information.

7. Third-Party Links

Our Site may link to third-party websites.
We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Children's Privacy

Our Site is not intended for children under 16.
We do not knowingly collect data from minors.
If you believe a child has provided us information, please contact us.

9. Data Security and Retention

We use reasonable measures to protect your personal information.
However, no security system is perfect.
We retain your information as needed to provide services, comply with laws, resolve disputes, and enforce agreements.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Request a copy of your information (data portability)

  • Object to or restrict certain processing

  • Withdraw consent where applicable

  • Manage your communication preferences

To exercise your rights, contact us (see below).
We will respond according to applicable laws and will not discriminate against you for exercising your rights.

11. Complaints

If you have concerns about how we process your data, please contact us first.
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

12. International Users

Your personal information may be transferred and processed outside of your home country.
Where required, we use recognized legal mechanisms (e.g., Standard Contractual Clauses) to protect cross-border transfers.

📬 Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

📧 info@tintenrebell.ca
📍 Tintenrebell
1864 Soldiers Cove Road, Grand River, NS, B0E 1M0, Canada